The
RN
participates as a member of the health care team in delivering quality health care to patients, which supports Kaiser Permanente's mission, vision and values.
The
RN
provides a variety of nursing services both in person and by phone utilizing the nursing process and leadership skills to address acute and chronic needs of Health Plan members and other patients of the Kaiser Permanente Health Care Program.
He/she works under the general direction of the designated supervisor.
Essential Functions:
- In person and telephone triage.
- Perform complex nursing procedures as dictated by individual departmental requirements.
May include, but not limited to:
IV
drug administration, urinary catheterization,
IV
hydration, and use of medical equipment.
- Serve as a leader in a busy ambulatory care clinic.
- Demonstrated ability to prioritize care and develop action plans based on work environmental challenges.
- Phone triage.
- Protocol driven care.
- Able to handle large volumes of phone calls and prioritize calls/patient needs based on nursing judgment.
- Able to sit/and or use computer for long periods (8-10 hours /day).
- Demonstrated computer competencies (e.g.
Microsoft Word and Excel, keyboarding techniques, etc.) - Provides evidence-based, clinically competent nursing care in a culturally sensitive manner.
- Plans, implements, manages, coordinates and evaluates a plan of care across the care continuum.
- Facilitates member wellness and function and identifies needs for health care interventions.
- Utilizes appropriate assessment tools, processes, clinical pathways and guidelines to manage patient care.
- Integrates theory and research-based knowledge in the provision of direct and indirect nursing care.
- Performs and modifies therapeutic and preventive nursing measures and administers treatments and medications as authorized by law and determined by the State Board of Nursing.
- Performs skilled nursing tasks competently and demonstrates operational knowledge of procedures and equipment.
- Performs triage and telephone advice independently and within scope of the Oregon and/or Washington Nurse Practice Acts.
- Maintains a safe and therapeutic environment for staff, patients and family members.
- Participates in the research process.
- Documents the nursing care provided which demonstrates the application of the nursing process and complies with departmental and/or organizational standards.
Qualifications:
: - Minimum 6 months nursing phone/triage experience.
- Minimum 2 years experience in acute care or ambulatory care/clinic setting within the last 5 years.
- Graduate of Accredited School of Nursing.
- Current Oregon
RN
licensure.
- Current BLS/
AED
certification upon hire and to continue employment.
- Demonstrates clinical nursing and leadership skills.
- Able to type 20 words per minute.
- Demonstrates effective interpersonal, communication and problem-solving skills.
- Willingness to learn computerized information systems.
- Demonstrates ability to work within teams and within a dynamic work environment.
- Customer focused.
Preferred Qualifications:
- Bachelors degree in nursing or related field.
- Ability to type 35 WPM.
- Previous experience using an electronic medical record.
- 3 years in inpatient or ambulatory care (e.g.
urgency care, hospital, Skilled Nursing Facility).
- 1 year pediatric experience in
FP
or Peds department.
- Previous experience with population care/case management, triage and advice.